1. Shipping Timeline:

      • Orders will be processed within 1-2 business days after payment confirmation.

      • Standard delivery within [India] typically takes 5-8 business days.

      • Expedited shipping options are available for faster delivery.

    2. Order Tracking:

        • Order tracking is available for most shipments and will be provided to customers via email once the order is dispatched.

        • Customers can track their orders using the provided tracking number through our website or the designated shipping carrier’s website.

      3. Shipping Fees:

          • Shipping costs are calculated based on the shipping method selected and the destination.

          • Free shipping may be offered for orders exceeding a certain amount, as specified on our website.

        4. International Shipping:

            • We offer international shipping to select countries. Shipping times and costs may vary based on the destination.

          5. Return Process for Tangible Goods:

              • If you wish to return a tangible item, please refer to our Return Policy for detailed instructions and eligibility criteria.

              6. Undeliverable Packages:

                  • If a package is deemed undeliverable due to an incorrect address provided by the customer, the customer will be responsible for the cost of reshipping.

                7. Delays and Force Majeure:

                    • In the event of unforeseen circumstances (e.g., extreme weather, natural disasters, strikes), shipping times may be affected. We appreciate your understanding during such occurrences.

                  8. Delivery Timeframe for Exchanged or Replaced Products

                  Once your return is received and inspected, we will process the exchange or replacement within [2–3 business days]. After processing, delivery times will vary based on your location and chosen shipping method:

                  • Standard Delivery: 5–8 business days

                  You will receive a confirmation email with tracking details once your exchanged or replaced item has been shipped.

                  Please note: Delivery times may be extended during peak seasons, holidays, or due to unforeseen carrier delays.

                  9. Contact Information: For any inquiries regarding shipping or to report issues with your order, please contact our customer support team at [ support@vougeland.com].

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